POLICIES AND PROCEDURES v4.0

1.0 INTRODUCTION

1.1 Mutual Commitment Statement

AVINI HEALTH Company (hereafter doing business as "AVINI HEALTH," and simply referred to herein as "AVINI HEALTH" or the "Company") recognizes that in order to develop a long-term and mutually rewarding relationship with its independent business owners ("Distributor") and retail customers ("Customers"), AVINI HEALTH and its Distributors must acknowledge and respect the true nature of the relationship and its covenants.

A. In the spirit of mutual respect and understanding, AVINI HEALTH is committed to:

  1. Provide the highest level of quality products, at fair and reasonable prices.
  2. Deliver orders promptly and effectively.
  3. Pay commissions accurately and on a timely basis.
  4. Implement changes in the Compensation Plan or Policies and Procedures that affect the Distributor with input from the Distributor.
  5. Provide, support, protect and defend the integrity of the AVINI HEALTH sales opportunity; and

B. In return, AVINI HEALTH expects that its Distributor will:

  1. Conduct themselves in a professional, honest, and considerate manner.
  2. Present AVINI HEALTH Corporate and product information in an accurate and professional manner within government guidelines.
  3. Present the Compensation Plan and Return Policy in a complete and accurate manner within government guidelines.
  4. Make no income claims.
  5. Make reasonable effort(s) to support and train enrolled Distributors and provide information as needed to Customers in their downline.
  6. Do not engage in cross-line recruiting, unhealthy competition or unethical business practices like intentional gaming of the system.
  7. Provide positive guidance and training to Distributors and Customers in their downline while exercising caution to avoid interference with other downlines. As such, a Distributor is discouraged from providing cross-line training to a Distributor or Customer in a different organization without first obtaining consent of the Distributor's or Customer's upline leader unless asked to conduct a National Corporate Call;
  8. SUPPORT, PROTECT, and DEFEND the integrity of the AVINI HEALTH sales opportunity; and
  9. Accurately complete and submit the Distributor Agreement and any requested supporting documentation in a timely manner.

1.2 AVINI HEALTH Policies and Compensation Plan Incorporated into the Distributor Agreement

Throughout these Policies, when the term "Agreement" is used, it collectively refers to the Income Disclaimer Statement, AVINI HEALTH Policies and Procedures, the Company Privacy Policy, the AVINI HEALTH Compensation Plan, the Distributor Agreement, and if applicable, the Business Entity Registration Form.

1.3 Purpose of Policies

A. AVINI HEALTH is a direct sales company who markets products and services exclusively through a highly motivated network of business owners who act as Distributors using word of mouth advertising and personal testimonies. To clearly define the relationship that exists between Distributor and AVINI HEALTH, and to explicitly set a standard for acceptable business conduct, AVINI HEALTH has established these Policies and Procedures.

B. AVINI HEALTH Distributors are required to comply with; (i) all of the Terms and Conditions set forth in the Distributor Agreement, which AVINI HEALTH may amend from time to time at its sole discretion; (ii) all Federal, State and/or Local laws governing his, her and/or its AVINI HEALTH business; and (iii) these Policies and Procedures.

C. AVINI HEALTH Distributor must review the information in these Policies and Procedures carefully. Should a Distributor have any questions regarding a policy or rule, the Distributor is encouraged to seek an answer from their Sponsor or Enroller or any other upline Distributor. If further clarification is needed the Distributor may contact AVINI HEALTH Customer Service or someone in Corporate.

1.4 Changes, Amendments, and Modifications

A. Because Federal, State, and Local laws, as well as the business environment, periodically change, AVINI HEALTH reserves the right to amend the Agreement and the prices in its AVINI HEALTH Product Price List at its sole and absolute discretion. Notification of amendments shall appear in Official AVINI HEALTH Materials. Amended provisions shall not apply retroactively to conduct that which occurred prior to the effective date of the amendment(s) except where indicated, and only in the event that the Distributor expressly agrees to the amendment.

NOTWITHSTANDING ANYTHING TO THE CONTRARY ABOVE, ANY AMENDMENT BY AVINI HEALTH TO THE DISPUTE RESOLUTION SECTION HEREIN SHALL ONLY TAKE EFFECT UPON A DISTRIBUTOR'S EXPRESS AGREEMENT TO SUCH AMENDMENT. A DISTRIBUTOR MAY INDICATE HIS OR HER AGREEMENT TO SUCH PROPOSED AMENDMENT BY FOLLOWING THE INSTRUCTIONS ACCOMPANYING THE PROPOSED AMENDMENT THAT WILL APPEAR WHEN LOGGING IN TO THE CORPORATE WEBSITE OR, THE DISTRIBUTOR'S PERSONAL WEBSITE.

THE COMPANY MAY TERMINATE THE DISTRIBUTOR AGREEMENT OF ANY DISTRIBUTOR WHO DOES NOT AGREE TO A PROPOSED AMENDMENT TO THE DISPUTE RESOLUTION SECTION WITHIN THIRTY (30) DAYS AFTER THE EFFECTIVE DATE OF THE AMENDMENT. ANY SUCH AMENDMENT SHALL APPLY TO ALL CLAIMS BROUGHT BY THE COMPANY OR THE DISTRIBUTOR ON OR AFTER THE EFFECTIVE DATE OF THE AMENDMENT, REGARDLESS OF THE DATE OF OCCURRENCE OR ACCRUAL OF ANY FACTS UNDERLYING SUCH CLAIM.

B. Any such amendment, change, or modification shall be effective immediately upon notice by one of the following methods:

  1. Posting on the official AVINI HEALTH website.
  2. By electronic mail (e-mail), SMS, or
  3. In writing through the AVINI HEALTH newsletters or other AVINI HEALTH communication channels.

1.5 Delays

AVINI HEALTH shall not be responsible for delays or failures in performance of its obligations when such failure is due to circumstances beyond its reasonable control. This includes, without limitation, strikes, labor difficulties, transportation difficulties, riot, war, fire, and/or weather, curtailment of a source of supply, or government decrees or orders.

1.6 Effective Date

These Policies and Procedures are effective as of January 1, 2024 ("Effective Date") and, automatically supersede any prior Policies and Procedures ("Old Policies and Procedures"), and, the Old Policies and Procedures, cease to have any force or effect.

2.0 BASIC PRINCIPLES

2.1 Becoming an AVINI HEALTH Distributor

A. To become a Distributor, an applicant must comply with the following requirements:

  1. Be of the age of majority (not a minor) in his or her State of residence.
  2. Reside or have a valid address in the United States, a U.S. territory, or Canada.
  3. Have a valid taxpayer identification number (i.e. Social Security Number, Federal Tax ID Number, ITIN, etc.) which will be required to receive payment in excess of $600.00.
  4. Submit a properly completed and signed Distributor Agreement to AVINI HEALTH. Created and accepted during online signup and acceptance of the AVINI HEALTH Terms and Conditions.
  5. Not be an AVINI HEALTH employee, the spouse of an AVINI HEALTH employee or related to an employee of AVINI HEALTH and living in the same household as such AVINI HEALTH employee.
  6. Purchase a Distributor Activation pack.

2.2 New Distributor Registration

A. A potential new Distributor may self-enroll only on an Enrollers replicated website. In such event, instead of a physically signed Distributor Agreement, AVINI HEALTH will accept the electronic Distributor Agreement by way of web, enrollment and one's "electronic signature". This electronic signature signifies that the new Distributor has accepted the Terms and Conditions of the Distributor Agreement. Please note that such electronic signature constitutes a legally binding agreement between you and the Company.

B. New Distributors will be required to sign that they have read and understand the Policies and Procedures of the Company.

C. AVINI HEALTH reserves the right to require signed paperwork for any account, regardless of origin.

D. If requested the signed Distributor Agreement must be received by AVINI HEALTH within seven (7) days of enrollment.

E. Signed documents, including, but not limited to, the Distributor Agreement and the Business Entity Registration form, are legally binding contracts which must not be altered, tampered with or changed in any manner after they have been signed. False or misleading information, forged signatures, or alterations to any document, including business registration forms, made after a document has been signed may lead to sanctions, up to and including involuntary termination of the Distributor's business.

2.3 Rights Granted

A. AVINI HEALTH hereby grants to the Distributor a non-exclusive right, based upon the Terms and Conditions contained in the Distributor Agreement and these Policies and Procedures, to:

  1. Purchase AVINI HEALTH products and services.
  2. Promote and sell AVINI HEALTH products and services; and
  3. Enroll new Distributors and Customers in the United States and in countries where AVINI HEALTH may become established after the effective date of these Policies and Procedures.

2.4 Identification Numbers

A. Each Distributor is required to provide his or her Social Security Number, or Federal Tax Identification Number when requested, if located in the United States or any of its territories, to AVINI HEALTH. AVINI HEALTH reserves the right to withhold commission payments over $600 total income from any Distributor who fails to provide such information or who provides false information when requested.

B. Upon enrollment, AVINI HEALTH will provide a AVINI HEALTH Identification Number to the Distributor. This number will be used to place orders, structure organizations, and track commissions and bonuses.

2.5 Business Entities

A. You must join AVINI HEALTH as an individual providing all required documentation and information requested. If you wish to place your AVINI HEALTH business under a Business Entity, you must first contact customer support for the form to complete this request.

B. A corporation, partnership, LLC, or trust (collectively referred to as a "Business Entity") may apply to be a AVINI HEALTH Distributor by way of the Business Entity Registration Form. This Distributor business and position will remain temporary until the proper documents are submitted. The Business Entity Registration Form stipulates the specific documents necessary for submission, including but not limited to: Certificate of Incorporation, Articles of Organization, Partnership Agreement or appropriate Trust documents. AVINI HEALTH must receive these documents within seven (7) days from the date the Distributor Agreement was signed and sent to AVINI HEALTH customer support. As the Company currently uses Rellevate to pay commission, all the Rellevate accounts will have to be under an individual's person's Social Security Number but the 1099 will say the Business Entity information, not the personal SSN

C. An AVINI HEALTH Distributor may change their status under the same Enroller from an individual to a partnership, LLC, corporation, trust or from one type of Business Entity to another.

2.6 Independent Business Relationship; Indemnification for Actions

A. The AVINI HEALTH Distributor is an independent contractor, and not a purchaser of a franchise or sales opportunity. Therefore, each Distributor's success depends on his or her independent efforts.

B. The Agreement between AVINI HEALTH and its Distributor does not create an employer/employee relationship, agency, partnership, or joint venture between AVINI HEALTH and the Distributor.

C. An AVINI HEALTH Distributor shall not be treated as an employee of AVINI HEALTH for any purposes, including, without limitation, for Federal or State tax purposes. All Distributors are responsible for paying Local, State, and Federal taxes due from all compensation earned as a Distributor of AVINI HEALTH. Any other compensation received by Distributor from AVINI HEALTH will be governed by applicable U.S. tax laws (or the tax laws of any other applicable jurisdiction). The Distributor has no express or implied authority to bind AVINI HEALTH to any obligation or to make any commitments by or on behalf of AVINI HEALTH. Each Distributor, whether acting as management of a Business Entity or represented as an individual, shall establish his or her own goals, hours, and methods of operation and sales plan, so long as he or she complies with the Terms of the Distributor Agreement, these Policies and Procedures and applicable State, Federal and Provincial laws.

D. The AVINI HEALTH Distributor is fully responsible for ALL of his or her verbal and written communications made regarding AVINI HEALTH products, services, and the Compensation Plan that are not expressly contained within official AVINI HEALTH materials. Distributor shall indemnify and hold harmless AVINI HEALTH, its directors, officers, employees, product suppliers and agents from any and against all liability including judgments, civil penalties, refunds, attorney fees and court costs incurred by AVINI HEALTH as a result of the Distributor's unauthorized representations or actions. This Provision shall survive the termination of the AVINI HEALTH Distributor Agreement.

2.7 Errors or Questions

If a Distributor has questions about, or believes any errors have been made regarding commissions, bonuses, business reports, orders, or charges, the Distributor must notify AVINI HEALTH in writing within thirty (30) days of the date of the error or incident in question. Any such errors, omissions or problems not reported within 30 days shall be deemed expressly waived by the Distributor.