Customer Return Policy AVINI HEALTH offers a one hundred percent (100%) 30-day money back guarantee for all Distributors and Customers. If a Customer purchased a product or service and is not satisfied with the product or service, the Customer may request a refund from either the Company or the Distributor who sold the product or service to Customer.
Any purchases through AVINI HEALTH of any apparel or marketing materials, which may include popup tents, brochures, table skirts, etc. shall be non-refundable unless the product is deemed reasonably defective or damaged upon receipt. AVINI HEALTH 22 Distributor may purchase certain technology and electronic tools such as tablets that may aid in the acquisition of customers. The purchase of such technology or electronics shall be per the discretion of the Distributor and not a required purchase. Any technology or electronics purchased by Distributor shall be non-refundable unless the product is deemed reasonably defective or damaged upon receipt. 6.1 Return Process A. All returns, whether by a Customer/Distributor, must be made as follows: Obtain Return Merchandise Authorization (“RMA”) from AVINI HEALTH; II. Ship items to the address provided by AVINI HEALTH Customer service when you are given your RMA. III. Provide a copy of the invoice with the returned products or service. Such invoice must reference the RMA and include the reason for the return. IV. Ship back product in manufacturer’s box exactly as it was delivered.
B. All returns must be shipped to AVINI HEALTH pre-paid, as AVINI HEALTH does not accept shipping collect packages. AVINI HEALTH recommends shipping returned product by UPS or FedEx with tracking and insurance as risk of loss or damage in shipping of the returned product shall be borne solely by the Customer, or Distributor.
If returned product is not received at AVINI HEALTH Distribution Center, it is the responsibility of the Customer, or Distributor to trace the shipment and no credit will be applied. C. A Distributor’s return of an Activation Pack or $500 or more worth of products accompanied by a request for a refund within a single calendar year will constitute grounds for involuntary termination.
